Area Agency on Aging
MI Choice Waiver — Contract Service Provider
2009–2014; 2019–2020
Program & Contract Context
MI Choice is Michigan’s Medicaid Home and Community-Based Services (HCBS) waiver administered through Area Agencies on Aging, providing personal care, homemaking, and respite services to individuals at risk of nursing facility placement.
Contracted Role & Delivery Scope
As a contracted MI Choice provider, Dr. Brown delivered waiver-authorized services under Area Agency oversight. Responsibilities included person-centered service planning, interdisciplinary coordination with nursing and care management teams, caregiver supervision, and compliance with HCBS waiver requirements.
Operational Outcomes & Capabilities
Operational Leadership & Staffing Scale
Managed a service team of approximately 10–20 caregivers and supervisors delivering waiver-authorized supports.
Person-Centered Care Planning
Standardized care planning and interdisciplinary coordination, supporting individualized services and high participant satisfaction.
Care Coordination & Risk Management
Worked closely with care managers to stabilize high-risk participants and reduce avoidable service disruptions.