MDHHS Home Help Services is Michigan’s Medicaid-funded long-term services and supports (LTSS) program, enabling eligible individuals to remain safely in their homes rather than institutional settings. Services are delivered through authorized providers operating under Medicaid policy, documentation, and electronic visit verification (EVV) requirements.

As a contracted MDHHS provider, Dr. Brown directed end-to-end delivery of Medicaid-authorized personal assistance services to referred consumers. Responsibilities included in-home assessments, care planning, caregiver recruitment and scheduling, supervision, EVV compliance, documentation, and incident reporting. He managed day-to-day operations across fluctuating demand while maintaining audit-ready compliance with Medicaid requirements.