Social Security Administration
Employment Network — Ticket to Work
2009–2012
Program & Contract Context
The Social Security Administration’s Ticket to Work program authorizes Employment Networks to provide employment services to beneficiaries under milestone- and outcome-based payment structures.
Contracted Role & Delivery Scope
As an authorized Employment Network provider, Brown enrolled beneficiaries, delivered benefits planning, job development, and coaching services, and managed compliance workflows tied to SSA payment milestones.
Operational Outcomes & Capabilities
Operational Leadership & Staffing Scale
Supervised a small team of approximately 3 staff delivering Ticket to Work services.
Benefits-Informed Employment Supports
Integrated employment services with benefits counseling to support informed participation and financial stability.
Compliance & Payment Integrity
Built workflows supporting timely EN payments and accurate data reporting.
