
Social Security Administration
Employment Network — Ticket to Work
2009–2012

Program & Contract Context
The Social Security Administration’s Ticket to Work program authorizes Employment Networks to provide employment services to beneficiaries under milestone- and outcome-based payment structures.
Contracted Role & Delivery Scope
As an authorized Employment Network provider, Dr. Brown enrolled beneficiaries, delivered benefits planning, job development, and coaching services, and managed compliance workflows tied to SSA payment milestones.

Operational Outcomes & Capabilities
Operational Leadership & Staffing Scale
Supervised a small team of approximately 3 staff delivering Ticket to Work services.
Benefits-Informed Employment Supports
Integrated employment services with benefits counseling to support informed participation and financial stability.
Compliance & Payment Integrity
Built workflows supporting timely EN payments and accurate data reporting.