Social Security Administration

Employment Network — Ticket to Work

2009–2012

Program & Contract Context

The Social Security Administration’s Ticket to Work program authorizes Employment Networks to provide employment services to beneficiaries under milestone- and outcome-based payment structures.

Contracted Role & Delivery Scope

As an authorized Employment Network provider, Dr. Brown enrolled beneficiaries, delivered benefits planning, job development, and coaching services, and managed compliance workflows tied to SSA payment milestones.

Operational Outcomes & Capabilities

Operational Leadership & Staffing Scale

Supervised a small team of approximately 3 staff delivering Ticket to Work services.

Benefits-Informed Employment Supports

Integrated employment services with benefits counseling to support informed participation and financial stability.

Compliance & Payment Integrity

Built workflows supporting timely EN payments and accurate data reporting.